Skip links

DATE: October 31, 2018 Drives Local Hero Post

On-Premise Managed Storage™ Platform give boutique shot performance, security, and top-notch support at budget-pleasing monthly rate.

Check out Local Hero Post

The Challenge

Storage is the heartbeat of any facility that relies on quick access to its content for a wide range of projects. There’s nothing more important than having shared storage that just works. So when Steve Bannerman, CEO of Local Hero – a Hollywood post-production house that offers true end-to-end, post-production and visual effects (VFX) services for independent feature films and prestige TV shows, decided he had enough of the facility’s high-end, budget-busting, under-serviced storage system, his search led him in an unexpected direction.

Local Hero is the trusted full-service boutique of numerous high-profile clients such as HBO, Netflix, Lionsgate and Apple, with credits that include the recent movie Home Again starring Reese Witherspoon, and HBO series Big Little Lies and Sharp Objects. The studio is now working almost entirely on 4K projects and is starting to work with HDR content as well. Since 4K requires four times the space as 2K, the facility started encountering capacity issues which, along with a disappointing vendor service experience, drove them to explore options. The search, however, was paved with solutions that came with high costs and pricey support contracts.

“We go above and beyond [for our clients] and didn’t think it was too much to expect the same from our storage vendors, but it took DigitalGlue and to find that level of service. They came on site, trained our staff and helped us understand how the product works and what makes it unique. They gave us the kind of service you’d expect if you were making a huge investment or dropping a pile of cash, but this is an affordable monthly fee  — and still DigitalGlue delivered, spectacularly.”

Steve Bannerman

The Solution

Instead of purchasing another piece of iron and committing to another service contract, Bannerman found, an On-Premise Managed Storage™(OPMS)  system and entirely new concept in media storage that not only met his requirements, but surpassed his expectations. For Bannerman, the solution scored high on all counts — affordability, service, support, and reliability., powered by DigitalGlue — a leading engineering and integration company, has shattered the paradigm of high-end storage solutions by offering a high-speed, high-capacity OPMS service featuring 24/7 monitoring, technical support and next-day repairs for an all-inclusive, affordable, fixed monthly rate. The platform offers 5 configurations and Bannerman chose’s //DEUS EX hybrid NVMe SSD and HDD media storage solution that balances solid state and spinning disk technology with a fully optimized internal architecture to provide seamless playback.  Designed for uncompressed, high-resolution, end-to-end post-production workflows, //DEUS EX eliminates the need for separate online and nearline systems, allowing the entire team to work with collaborative workflows like those available in DaVinci Resolve and Adobe Creative Cloud.

The Results

Working with a managed storage service has provided Local Hero with the support and 24/7 monitoring the studio previously lacked. Questions are answered within an hour, regardless of the time of day; and any issue, no matter how small, is diagnosed and solved immediately. has also kept Local Hero competitive and nimble, allowing the studio to pivot quickly, adjust to new technologies and keep pace with an industry that changes direction rapidly – all without the inconvenience or necessity of having to sell an old piece of iron to afford a new piece of iron.

“We didn’t just need a big, fast piece of storage, we needed something that works and service we could rely on. We needed a business model that was going to let us excel, and we got it. One of the things I love most about is that it helps us keep our infrastructure costs down. If the system we’re using turns out to not be the right product, we’re not locked in. We can simply move on to a more appropriate solution for our needs. ”

Steve Bannerman
Learn more about how we empower creatives with
visit our website
watch explainer