engineering services
Our unique position within the broadcasting industry as a highly skilled, neutral, third party enables our clients to take advantage of the broadest possible set of technologies, services, and partners.
Industry Leaders
Keeping You Ahead
Technology Agnostic
Finding Right Fit for You
Standards Based
Experts in Video Pipelines
Highly Flexible Solutions
We Adapt to Your Schedule
Tap into Our Knowledge Network
DigitalGlue provides a single point of contact into a worldwide network of authorized installers that guarantees consistency and quality throughout a large-scale deployment. We have over twenty-five years’ experience in deploying large scale network installations. Our continued success comes from our attention to detail, and the utilization of technology to keep our customers constantly informed.
More than
25
Years of experience
Professional Services
DigitalGlue’s Professional Services Organization provides a comprehensive set of industry specific application solutions, training programs, and technical support plans designed to meet our customer’s diverse needs.
- Consulting
- Project Management
- System Integration
- Installation
- 24×7 Help Desk Support
- Preventative Maintenance
- Corrective Maintenance
- 4 to 24 Hour On-site Response Times
- System Design
- Network Design
- Product Testing
- Feasibility Studies
- Requirements Identification and Definition
- Requirements Document Preparation
- High-level System Architecture
- Infrastructure Evaluation
- Site List Management
- Inventory Control
- Site Status Reports
- Installations
- Service Calls
- Preventative Maintenance
- Advanced Internet Communication Tools
- Installation and Sub-Contractor Coordination
- Worldwide Presence
- Site Survey
- Equipment Coordination
- Inventory Control
- Configuration and Commissioning
- On-site System Training
- Commodities Staging
- Assembly
- Configuration
- Authorization and Coordination
- Shipping
- Detailed Engineering Drawings
- Detailed Interconnect Diagrams
- Final As-Built Drawings
- System Documentation
- Cable Run Lists
- IP Addressing Scheme
- Simplified Operator Instructions
- Acceptance Testing
- Customized Software
- Status Reporting
- RMA Processing
- Toll Free 24×7 Support
- 4 Hour On-site Response Available in Most Metro Areas
- 24 Hour On-site Response Available Nationwide
- Advanced Program Management Tools
- Certified Local Installers to Provide Additional Support
- Provided Twice Annually in the Absence of a Corrective Maintenance Visit
- Customer Specified Tasks
- Scheduled Rotation of Sites
- Site Inspection
- Inventory Control
- Logs Provided to the Client
- On-site Service and Support
- 4 Hour On-site Response Times in Most Metro Areas
- 24 Hour On-site Response Times Nationwide
- Site Coordination
- Equipment Repair or Replacement
- Site Inspection
- Inventory Control
- Site Sign Off Provided to the Client